Email to the City Manager regarding his resume. 9.20.13

 

I asked for a copy of your resume but instead received a Public Records Request reply from Ms. Mangham stating that your resume was unavailable because (following a search for a copy of your resume) the City of Windcrest does not possess a copy in its files.  The reason given for this deficiency was that the Personnel Officer was "not part of the hiring process". 

That statement indicates both "inattention to detail" in the personnel office, and a lack of customer service since there was no explanation of why an attempt by Ms. Mangham to retrieve a copy of your resume and place it in the files of the City of Windcrest, and subsequently send a copy to me, was unsuccessful. 

Apparently there is no process, set up as an annual review (a very basic suspense task for personnel departments) to ensure that all employee personnel files are current. Current includes a resume for those holding Executive positions. I am only addressing PAID staff positions.  I am not interested in volunteer or elected official resumes.   

Personnel departments (with perhaps the exclusion of Windcrest) have checklists that indicate what documents belong in a personnel file.  Omissions are corrected as discovered, or at the annual review of the personnel files for completeness. 

Are other pieces of employee information missing from the files because Ms. Mangham was not "part of the hiring process" when the employee was interviewed and subsequently hired?   

Apparently, the MFO (dual hatted as Head of Personnel) did not want to walk to your office, ask you for a copy of your resume, either accepting a copy from a file you have in your office or wait while you printed a copy from your computer.  She could then take that copy to your personnel record and insert it in its proper place. She could then find a copy of your resume upon request, and have a copy made to provide to citizens upon request. 

Another option would have been for her to send you an email asking you to open the computer file folder on your office or home computer containing your resume, ask you to save a copy of that document as a PDF extension so it could not be altered, and email that PDF doc to her for printing and subsequent inclusion in your personnel record.  The PDF version could then be transmitted to citizens by email upon request, without fear of alteration, saving everyone time and demonstrating a true commitment to customer service and transparency. 

I do not seek a copy of your resume because I believe you are not qualified for your position. Many trusted sources familiar with your hiring assured me that you were "by far" the best candidate of those applying for the CM position.  I too believe you were the best candidate of those applying for the CM position. 

As the CM, you hold an office equivalent to that of the CEO of a business.  The Mayor continuously reminds all who read the press releases that Windcrest is "run like a business".  I know of NO business, large or small, domestic or foreign, public or private that would neglect to have a resume of their CEO readily available to the public. 

Successful businesses are PROUD of the accomplishments and job history of their CEO.  They want the public to know that the organization is being led by a person of sterling character with unquestioned honesty, success in progressively more responsible and demanding assignments and possessing the professional qualifications for the position gained through a combination of academic preparation and technical certifications.   

I believe Windcrest should demonstrate to its citizens and the public at large that we are just as proud of being served by someone of your accomplishments as any public business would be of its CEO. Your career was not "born" in this little bedroom community and your history is pertinent to showing how fortunate we are in Windcrest to be able to attract and retain someone of your caliber.   

I believe you should immediately provide Ms. Mangham with a PDF version of your resume, direct her to place it in your personnel file to correct the omission, and direct her to provide your resume upon request so Windcrest citizens can be impressed with your qualifications and more receptive to compensation predicated upon your qualifications.  

If you are unwilling to provide either a Word doc or PDF doc to Ms. Mangham, please explain to me why you do not want the citizens of this community to be able to read your resume.   

Remember, I believe you are highly qualified for the position you hold.  I look forward to having a document that proves me correct in that belief, instead of having to rely only on second hand information.   

Thank you for reading this email and I look forward to your reply and a receipt of your resume.    

Dennis Allen